Managed Service Provider

It is a fact that technology is a critical element to the success of today’s business enterprises. Technology is a major capital investment for a business and a decision to invest in technology is not made without major consideration. There are so many solutions available in the marketplace that it is unsettling to the decision maker, who possesses varying degrees of knowledge in this area. Unfortunately, some of these decisions get made without a proper assessment and planning. Many companies get locked into purchases that do not allow for future expansion without huge capital investments while others invest unnecessarily into technology beyond the business’s needs. First-SIP understands this dilemma and will help a company navigate the technology world to secure the best, most economically viable, solution.  Additionally, as your technology partner, First-SIP will provide an ongoing evaluation process of assessment, planning, implementation, and monitoring to ensure that business and technology goals are in alignment.

Managed Services Included:

Initial Assessment - A thorough site inspection will be conducted to determine which issues are critical as well as those issues that may be handled through routine maintenance.

Plan/Design - First-SIP will engineer a network solution to compliment the business operating requirements while allowing for expandability. Additionally, a plan for implementation will be constructed for low to no impact on the business’s day to day operations. Annual Strategic planning meetings ensure that the technology is in alignment with business goals and budget.

Implementation - When a new server design is deployed, all of the operating hardware and software components are tested to insure interoperability. Then and only then is the CheckMark First-SIP seal applied to the server, indicating that the network has been approved for use.

Monitor - First-SIP will deploy an alert system within the network which will contact First-SIP via email in the event of any anomaly. Often time’s issues are resolved without down time for the network.

Maintenance - First-Sip will implement a maintenance program for all network servers and end point devices including computers, peripherals, backup systems, switches, routers, operating and application software. Our land watch will enable a business to see the current status of the system and components and allow for future planning of upgrading or phasing out of equipment and software licensing renewals.